MAN MATTER; SERIOUS MATTER – LUCILLE SHARES HER EXPERIENCE AS A CUSTOMER CARE EXECUTIVE

One afternoon at the office, I couldn’t help muttering ‘man matter; serious matter’ while relaying my experience to my colleagues over lunch.

I happen to man the customer care desk and get to attend to inquiries and complaints from customers.

Consistently I have had to attend to guys who come along with their girlfriends, fiancés or wives.  Mehn!…. You should see the look some of these ladies give me sometimes.

The one that made me pick at my lunch that afternoon?

This lady kept looking and staring at me and then her husband and vice-versa. Still can’t tell what she was searching for but I could see that she kept looking out for every of my facial expression and that of her “man”. It was so dramatic; I mean the constant back and forth she was doing on me and the  guy and hanging on to our every conversation.

I couldn’t help but remember having experienced these same looks from another lady a week back.

Another day I was attending to a customer’s complaint who happened to have his girlfriend ( I suppose) with him. I don’t know if this girl was trying to make a statement or should I say an impression because she literally left the waiting area where she was initially seated and came right at the table where I was listening to enquiries from the guy. She was totally oblivious to the fact that she was in a corporate environment as she constantly ran her hand over the guy’s hand and shoulders.

Goodness! Was i embarrassed?

I made sure I finished with them on time so they could both leave. 

What exactly are these women trying to do? Indirectly telling me their men are taken? Is it true that people harbor the notion that female corporate officials always have something up their sleeves?.

I am usually always  professional , never saying or doing anything that suggests I am in any way interested in their men. It leaves me baffled most of the time why these women act this way.

I can still remember calling a customer over an issue  ( I had promised to call and give him feedback on his complaint).  The wife picked. Soon after I requested to speak to Mr. so so so,the response I got was: ‘didn’t he tell you he’s married?’. Wow… I never saw that one coming.

Na wa ooo. Man matter na serious matter ooo!

Now is it the men these women do not trust or is it that the women feel intimidated by the young working class ladies?. Could it be that these women might just have their own insecurities lurked somewhere?

These are the questions my colleagues and i kept throwing around but got no answers.

Please do not forget to share and be sure to tag your friends who might have found themselves in similar situations.

Would love to see your comments too.

author: Lucille Augustine